Ultimate Escape Day Spa, a premier day spa located in Overland Park, KS, is seeking a highly motivated and experienced Spa Assistant Manager to join our team. As a Spa Assistant Manager, you will play a key role in providing exceptional customer service, managing spa operations, and supporting the Spa Manager in day-to-day operations. If you have a passion for the spa industry, excellent leadership skills, and are committed to delivering an outstanding guest experience, we want to hear from you!
- Assist the Spa Manager in overseeing all spa operations, including staff scheduling, training, and performance management.
- Ensure high standards of customer service are met and maintained by all spa staff.
- Assist with the coordination and execution of spa promotions, events, and activities.
- Provide support in managing inventory, supplies, and equipment for the spa.
- Collaborate with the Spa Manager to develop and implement spa policies and procedures to ensure smooth operations and compliance with industry regulations.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Answer phone calls, schedule appointments, check clients in and out and assist in all Spa Coordinator tasks.
- High school diploma or equivalent; additional education in management or related field is a plus.
- Minimum of 1 year of experience in the spa or salon industry.
- Strong leadership and communication skills, with the ability to motivate and mentor staff.
- Knowledge of spa treatments and services.
- Excellent customer service and interpersonal skills.
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
- Proficiency in using spa management software and other computer applications.
- Must be available to work some weekends, and evenings as needed.
We offer a competitive salary, employee discounts, and a supportive work environment. If you are a dedicated professional with a passion for the spa industry and a desire to provide exceptional service, please submit your resume.
Job Type: Full-time
Salary: $15.00 – $17.00 per hour
- Employee discount
- Flexible schedule
- Paid time off
- Some Weekend availability (Required)
- High school or equivalent (Required)
- Supervising: 1 year (Preferred)
- Spa/Salon Reception: 1 year (Preferred)