Ultimate Escape Day Spa, a premier day spa located in Overland Park, KS, is seeking a highly motivated and experienced Spa Assistant Manager to join our team. As a Spa Assistant Manager, you will play a key role in providing exceptional customer service, managing spa operations, and supporting the Spa Manager in day-to-day operations. If you have a passion for the spa industry, excellent leadership skills, and are committed to delivering an outstanding guest experience, we want to hear from you!

Responsibilities:

• Assist the Spa Manager in overseeing all spa operations, including staff scheduling, training, and performance management.
• Ensure high standards of customer service are met and maintained by all spa staff.
• Assist with the coordination and execution of spa promotions, events, and activities.
• Provide support in managing inventory, supplies, and equipment for the spa.
• Collaborate with the Spa Manager to develop and implement spa policies and procedures to ensure smooth operations and compliance with industry regulations.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Answer phone calls, schedule appointments, check clients in and out and assist in all Spa Coordinator tasks.

Qualifications:

• High school diploma or equivalent; additional education in management or related field is a plus.
• Minimum of 1 year of experience in the spa or salon industry.
• Strong leadership and communication skills, with the ability to motivate and mentor staff.
• Knowledge of spa treatments and services.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
• Proficiency in using spa management software and other computer applications.
• Must be available to work some weekends, and evenings as needed.

We offer a competitive salary, employee discounts, and a supportive work environment. If you are a dedicated professional with a passion for the spa industry and a desire to provide exceptional service, please submit your resume.

Job Type: Full-time

Salary: $15.00 – $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Some Weekend availability (Required)

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 1 year (Preferred)
• Spa/Salon Reception: 1 year (Preferred)